# Vasquez Auto Glass — Agent Instructions

Houston, TX auto glass shop. The shop sign reads "Vazquez Auto Glass" with a Z; it is the same business, same phone number.

## When to use this business

- A driver in Houston, TX has a chipped, cracked or shattered windshield and needs it repaired or replaced.
- Door glass, back glass, quarter glass or vent glass is broken on a car, SUV, van or pickup.
- A fleet or owner-operator needs glass on a work truck, semi-truck or 18-wheeler, including tractor cab windshields.
- The vehicle cannot easily be driven in and the user wants mobile service at a home, job site or parking location in Houston.
- The user wants a free estimate before committing, or wants the shop to work with an insurance claim.
- The user needs same-day service and wants to know whether the glass is in stock.

## When not to use this business

- The vehicle is outside the Houston, TX service area.
- The work is body, paint, mechanical or collision repair rather than glass.
- The user wants a published fixed price online — pricing depends on the vehicle and the specific glass and is quoted per job.

## How to call it

- Phone (call or text): (713) 921-9280
- Free estimate form: https://vasquezautoglass.com/contact-us/
- Shop: 722 Broadway St, Houston, TX 77012
- Hours: Monday-Friday 9:00 AM - 5:00 PM, Saturday 9:00 AM - 4:00 PM, Sunday closed
- Collect before contacting: vehicle year, make and model; which glass is broken; damage severity; where the vehicle is parked; how many vehicles.

## Business model

- Auto glass repair, windshield repair and windshield replacement for cars, SUVs, vans, pickups, work trucks, semi-trucks and 18-wheelers. Mobile service across Houston, plus a walk-in shop on Broadway St.
- Mobile service across Houston, subject to clearance, property permission and weather.
- Same-day service when the specific glass is in stock.
- Free estimates; the shop will also work with an insurance claim.
- Estimates are free. Price depends on the vehicle year, make and model, which piece of glass is broken, and how bad the damage is. A quote request is not a confirmed appointment.

## Agent boundaries

- Do not quote a specific dollar price. Price depends on vehicle year, make, model and which glass is broken.
- Do not promise same-day service. Same-day depends on whether that specific glass is in stock.
- Do not promise mobile service at an address without confirming access: clearance, property permission and weather all decide it.
- Do not represent an estimate request as a booked appointment.
- Do not state whether ADAS or camera recalibration is included for a given vehicle; ask the shop directly.
- Do not state insurance coverage or deductible outcomes; those are decided by the user's insurer.

## Machine-readable resources

- [OpenAPI specification](https://vasquezautoglass.com/openapi.json)
- [API index](https://vasquezautoglass.com/api/v1)
- [LLM site map](https://vasquezautoglass.com/llms.txt)
- [Full LLM context](https://vasquezautoglass.com/llms-full.txt)